3/23/2022
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SkyCity Auckland Casino will reopen to all customers from 12pm (noon) on Sunday 7 March with appropriate social distancing measures and capacity limitations in place.

SkyCity Auckland Casino is open 24 hours a day, seven days a week. for non-stop fun and excitement. Wrapped up in one magnificent venue you'll find the world's most popular casino games, fantastic live entertainment and great food and bar offerings. The SkyCity app is your mobile gateway to world class entertainment. Discover a huge range of dining options, signature restaurants and hotels right in the heart of Auckland city. Sign up to our loyalty programme Premier Rewards, where you can check your status points, account balances and see promotions and offers, anytime anywhere Download the SkyCity app today to access the very best. Online casinos should cater for players worldwide. This means Sky City Casino App having multiple banking options that help players find the best method that suits them.

The new SkyCity app is here! Make the most of every visit to SkyCity Auckland with the new myPremier feature on our SkyCity app! You can now download the app and access the myPremier feature to receive exclusive offers just for you, access your points balance anytime, anywhere and keep track of all the exciting things going on at SkyCity. Visit the SkyCity Rewards Hub on the ground floor of the casino, with current photo ID and our friendly team will print you a replacement card. You can earn and redeem Rewards points every time you eat, drink and play at SkyCity. When redeeming, 100 points = $1, and you will need your PIN.

Wrapped up in one magnificent venue you'll find the world's most popular casino games, fantastic live entertainment and great food and bar offerings.

* Excluding Christmas Day, Good Friday and between 3am - 1pm on Anzac Day.

Whatever your game, chances are we're playing it right now at SkyCity Auckland Casino. We have over2,100 Gaming Machines and 150 Table Games at just about every level of excitement.

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SkyCity prides itself on being a responsible host. As such, we would encourage you to play only at levels you can afford. Remember - you must be aged 20 years or older to enter the gaming areas at SkyCity Auckland.

FAQs

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  • What is age restriction?

    You must be aged 20 years or older to enter the Gaming areas at SkyCity Auckland.

  • What is the dress code?

    At SkyCity, we are proud to provide you with a world-class environment to enjoy. We require a neat and tidy standard of dress at all times.

    The following items are not appropriate:

    • Torn or damaged clothing (except fashionably distressed items)
    • Dirty clothing or footwear
    • Safety or trade clothing (eg safety vests)
    • Sleeveless tops on men
    • Jandals or flip flops from 9pm to 5am
    • Gang patches or insignia
    • Hats or caps (except for religious or medical reasons or within the Poker Zone)
    • Sunglasses (except within the Poker Zone)

    SkyCity reserves the right to refuse entry where patrons are not appropriately dressed.

  • What form of identification is considered valid?

    SkyCity accepts the below as form of identification:

    • A current New Zealand or overseas passport
    • A current New Zealand or overseas photo driver license
    • A current Hospitality Association (HANZ) 18+ card
    • Any other current ID with a photo, date of birth, and which is the product of a government institution.
  • How can I sign up for Premier Rewards?

    Signing up to Premier Rewards is free. Provided you are over the age of 20 and not excluded from entering SkyCity's premises you can sign up at the Premier Rewards Station at the Casino.

  • I have concerns about a friend or family member, how do I stop them visiting?

    At SkyCity there are two ways to control your gambling: Self-identified exclusion and Third Party Exclusion. You can either call and speak to our Host Responsibility on 09 363 6000, or if you are at the Casino, please visit the Security desk or speak to one of our security team. More information can be found here.

    You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. For more information please contact the SkyCity Shift Manager on 0800 SKYCITY.

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You must be aged 20 years or older to sign up to Premier Rewards Programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. Children under the age of 14 years must not be left alone at SkyCity. For more information please contact the SkyCity Shift Manager on 0800 SkyCity.

R20
You must be 20 years or over to enter the Casino. Game Responsibly.

The new SkyCity app is here! Make the most of every visit to SkyCity Auckland with the new myPremier feature on our SkyCity app! You can now download the app and access the myPremier feature to receive exclusive offers just for you, access your points balance anytime, anywhere and keep track of all the exciting things going on at SkyCity.

The myPremier feature of the new SkyCity app allows you to access certain information online about your SkyCity Auckland Premier Rewards account at any time and from anywhere. Here you can keep track of your Premier Points and Premier Bonus Dollars balances, find out what’s on offer at SkyCity Auckland and be notified about any exclusive offers for you.

If you've already provided the Premier Rewards team with your email address then you're ready to register. If we don't have your email address, please visit the Premier Rewards Station or call 09 363 6615 to update your account details before getting started.

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Don't have a mobile or tablet?

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Visit premierrewards.co.nz to register for a myPremier online account.

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For myPremier terms of use click here. For more information about myPremier, click here or visit the Premier Rewards Station on-site.